Frequently Asked Questions

Welcome! We are so happy to have you! Please arrive ten minutes prior to class starting to allow ample time to find parking and for you to get comfortably settled and become acquainted with the reformer and the class flow.

Every class requires the use of grip socks. This is mandatory for safety and hygiene purposes. Additionally, we highly recommend bringing water to stay hydrated during the class. Both are available for purchase in studio.

Parking is limited. We highly recommend allowing yourself a few extra minutes to find parking before class.

Free residential street parking is available in the surrounding areas, particularly the neighborhood across the street, on the opposite side of Ventura Boulevard. Ventura Canyon Avenue offers free parking until 6 PM with no permit required and is just a short walk to the studio. Metered parking is also available along Ventura Boulevard.

Thank you for planning ahead and giving yourself a little extra time to arrive with ease.

Please refrain from utilizing our neighbors’ parking spaces to avoid being towed and disrupting class. If asked to move your car during class you will not be let back into class.

There is metered parking available along Robertson Blvd which is free after 6PM and additional free street parking in the surrounding residential areas until 6 PM, no permits required. Please refrain from utilizing our neighbors parking spaces to avoid being towed and disrupting class. If asked to move your car during class you will not be let back into class.

We kindly ask that all clients park only in the Oblix designated spaces. If a client chooses to park in a neighboring business’s space they have the risk of being towed at their own expense. If a client is asked to move their vehicle during class, they will not be permitted to re-enter the classroom upon returning. This policy is to minimize disruptions during class while respecting our studio, community and neighbors.

Out of consideration for our instructors and fellow clients, punctuality is essential. If you are not present within 10 minutes of your scheduled class start time, you will be marked as a no show and charged accordingly. If there is a client waiting on the waitlist, your spot may be released to them.

Please note that arriving late may result in missing a portion of the workout. If you enter after class has begun, we ask that you do so as quietly and discreetly as possible.

New clients should plan to arrive at least 10 minutes prior to class to review the machine setup and workout basics.

Cancellations for classes must be made with a minimum of 12 hours notice. If you cancel within 12 hours of the scheduled class, you will be considered "late canceled" and charged a $15 fee. This includes switching class timesunder the 12-hour notice time period. This policy helps prevent unfilled spots in sessions that could have been taken by other participants.

You can join the waitlist for any fully booked class. Please note that by adding yourself to the waitlist, you are committing to attend if you are added to the class, late cancel and no-show fees will still apply.

If you’re no longer able to attend class, please make sure to remove yourself from the waitlist. A no-show fee will apply if you no show a class you were added to, even if you are added last minute.

If a spot opens up, you will be automatically added to the class and notified via email and text, up to 45 mins. before the class begins. After that, the online waitlist will close, and any remaining spots will become available on a first-come, first-served basis through our website, app, or for in-person drop-ins.

If a client fails to attend a reserved class without cancelling a $20 No Show Fee will be charged to their account. We understand sometimes life happens, if your absence is due to an emergency, email our studio and we will be happy to accommodate you.

All classes, credit packages and memberships are non-refundable. No exceptions.

For safety reasons and to ensure a tranquil atmosphere for our adult clients, minors under the age of 16 are not permitted to attend classes or accompany parents or guardians during sessions

To protect the focus and privacy of everyone in class, we kindly ask that clients do not film during class. Recording can be distracting to others and may unintentionally capture clients in the background.

We absolutely support celebrating your workout wins, we just ask that it’s done before or after class and in a way that respects the experience and comfort of everyone in the studio.